Kayak sees 15X increase in aircraft filter usage following Alaska Airlines incident

Kayak sees 15X increase in aircraft filter usage following Alaska Airlines incident

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In the wake of an Alaska Airlines flight Saturday when a door plug flew off a Boeing 737-9 MAX, Kayak reports seeing a 15-fold increase in the use of its aircraft filter by travelers who want to know the type of aircraft they’ll be on before booking.

“Kayak makes it easy for concerned travelers to avoid 737 MAX flights,” Kayak CEO Steve Hafner said.

The metasearch platform moved the filter up on its platform so it would be more visible to users. It also added the ability for users to search by 737-8 MAX and 737-9 MAX aircraft models – before, the 737 MAX models were listed in one group.

Boeing 737-9 MAX planes have been grounded by the Federal Aviation Administration. It’s unclear how long the Boeing aircraft will be prevented from flying. The Boeing 737 MAX-8 model is still being flown.

While the filter may be helpful during the booking process, Hafner advised concerned passengers to exercise increased caution after purchasing their ticket too.

“Airlines do often substitute equipment – so travelers should double check before departure,” he said.

Google Flights also allows users to view the plane model that is scheduled to fly but does not offer a way to filter search results.

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